FAQ'S

 

Are your products authentic?

Yes. All products sold through Vit & Care are sourced from trusted suppliers and verified European brands.

Do you manufacture your own products?

No. Vit & Care is a curated wellness platform that carefully selects products from trusted international brands.

How long does shipping take?

Delivery within the UAE typically takes between 1–4 business days depending on your location.

Do you offer cash on delivery?

Yes, cash on delivery is available across the UAE.

Can I return opened products?

For hygiene and safety reasons, opened ingestible or wellness products cannot be returned unless they arrive damaged or defective.

 

How can I contact support?

You can reach us through email, phone, Instagram, or the contact form on our website.

Contact Us

We’d love to hear from you.

Whether you have a question about a product, need help with an order, or simply want guidance choosing the right routine, our team is here to help.

Customer Support

Email: Support@Ultramedhub.com Phone: +971501843245 We typically respond within 24 hours.