Refund policy

Refund Policy - Vit&care

Last Updated: 1/10/2025

Returns & Refunds

We want you to shop with confidence.

If there’s an issue with your order, we’re here to help.


Return Eligibility

Products may be returned within 14 days of delivery if:

  • The item is unopened and unused

  • The product is in its original packaging

  • The item arrived damaged or incorrect

Non-Returnable Items

For hygiene and safety reasons, opened supplements, wellness products, and ingestible items cannot be returned unless damaged or defective.

Refunds

Once your return is inspected and approved, refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue.

Track Your Order

Once your order is confirmed, you’ll receive a tracking link by email or SMS as soon as it ships.

You can use your tracking number to follow your order’s delivery status in real time.

If you haven’t received your tracking information or need assistance, please contact our support team with your order number.